Case Study

The Challenge

AMLI is one of the leading multifamily residential real estate companies in the US. They are focused on the development, acquisition and management of luxury apartment communities across the country and they needed a partner to help them improve their online presence and ensure their website and online tools reflected the quality and luxury associated with their brand. They also needed better access to vital web analytics, tighter integration with their Property Management System, and a strategy for future implementation of a dedicated web portal for their investor community.  

Pain Points

Lack of technology tools

Lack of alignment between website and brand

Need for better integration with Property Management System

Need for improved web analytics and data analysis

Service: Digital Transformation

Skills + Technology

Strategy

UI/UX Design

Shift

Google Tag Manager

Azure

Overview

Technology assessment and development of strategy for improved online presence

Website redesign and rollout to align web presence with external brand

Integration with multiple Property Management Systems

Design and development of a custom website utilizing re-usable components for increased flexibility

Strategy for future investor portal to provide protected access to key business information

Amli Website
Houston Food Bank
Amli Mobile Site

The AMLI Story

AMLI was founded in 1980 as a private real estate development, management and investment company and quickly became one of the leading multifamily real estate companies in the US.

AMLI is focused on the development, acquisition and management of luxury apartment communities across the United States and is committed to customer service and providing its residents a worry-free, high-value living experience.

The Challenges They Were Facing
AMLI needed a partner to help them update their website to be more reflective of the quality of their brand with enhanced content including videos, reviews, and real-time chat capability.  They were also looking for better integration with their Property Management System and access to vital web analytics to improve their business operations. They also needed a plan for the development of a future, secure web portal for their investor community.

Amli on iphone

Finding a Solution
To accomplish these goals, AMLI selected Poetic as their technology partner. The two companies sat down and mapped out a strategy and plan for improving AMLI’s online capabilities and Poetic provided the following support:

“We were looking for a partner that understood our goals and that would have the vision to help us transform our online presence…”

“We were looking for a partner that understood our goals and that would have the vision to help us transform our online presence, providing the kind of user experience that would be consistent with our brand while giving us access to important usage data,” said a AMLI representative. “Poetic has been an outstanding partner, working with us to redesign our website, improving functionality, increasing access to information for our customers, and ensuring when clients visit us online, they experience the AMLI brand at every step along the way. We are delighted with the results.”

By teaming with Poetic on these initiatives, AMLI now has an updated website reflective of the quality and luxury associated with their brand. They also have access to vital web analytics to help them make key business decisions and improvements, while providing customers with an outstanding online experience. These projects will help AMLI fulfill its mission to "Provide an Outstanding Living Environment for Our Residents."   The Poetic team is looking forward to partnering with AMLI over the long term and providing the resources and expertise needed to help them continue to succeed.